We aim to offer all our clients an efficient and effective service and we are confident that we will do
However, if you are dissatisfied with any aspect of the service you receive you have the right to
make a complaint, and your complaint should be to Leigh Fitchett in the first instance. If we are not
able to resolve this satisfactorily between ourselves, you have the right to take your complaint
further to the Legal Ombudsman who is situated at PO Box 6806, Wolverhampton, WV1 9WJ or to
the Solicitors Regulation Authority who can be contacted via: